Frequently Asked Questions

The CCGA Library Question Center provides instant answers to many frequently asked questions (FAQs). Unfortunately, we can't anticipate instant answers to every question that you may ask. Also, many there are many questions cannot be easily answered in a FAQ format.

When there is no direct answer available, the Question Center opens a form that enables you to submit your question directly to one of our librarians. We will e-mail or text you an answer. Usually within a day. You may also use the chat screen to talk to an online librarian.

Not only does submitting a question get you an answer, but it also helps us in better identifying what questions need to be added to the system as FAQs.